Career Development

LaFontaine Mazda Kalamazoo focuses on innovation, entrepreneurial ideas, professional business practices and high economic returns makes career development and career management an essential component of our culture. The continuous evolution of our industry and our leadership objectives require new and developed skills, efficient business processes and organization structures aligned with our corporate strategies. To drive the performance of our organization we must have the vision and strategic plan to invest in organizational change and to develop ourselves and our employees as effective resources.

LaFontaine Mazda Kalamazoo Cares

LaFontaine Mazda Kalamazoo believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

 

Variable Operations

The variable operations at LaFontaine Mazda Kalamazoo are committed to providing customers with a professional experience throughout every step of the sales process. With ongoing training provided by dealership managers, our variable team, which including guest services, business development, sales, and financial services, shares a commitment to customer satisfaction. We value our customers and recommit ourselves every day to exceeding their expectations. Typical career opportunities in variable operations include:

  • Guest Services Representative
  • Business Development Representative
  • Sales Consultant
  • E-Commerce
  • Financial Services Manager
  • Sales Manager
  • Retail Operations Manager

Fixed Operations

 

The backbone of the LaFontaine Mazda Kalamazoo is the fixed operations team, which includes the service department, parts departments and collision center. Our highly-trained and experienced team members work diligently to provide customers with timely and high-quality service and maintenance for their vehicles. Typical career opportunities include:

  • Service Advisor
  • Estimator
  • Automotive Technician (Apprentice through Master Certified)
  • Collision Center Technician
  • Parts Counter Sales
  • Warehousing

Dealership Support

 

The LaFontaine Mazda Kalamazoo management company provides support throughout the organization. Team members at the management company have extensive business experience and automotive industry expertise in the following fields:

  • Accounting, Internal Audit, and Tax
  • Administrative Support
  • Dealership Operations
  • Financial Analysis
  • Human Resources
  • Information Technology
  • Real Estate and Construction
  • Risk Management

Dealership Accounting

 

The dealership accounting team provides a critical link between each dealership department. These dedicated professionals handle the daily processing customer financial transactions, work with state motor vehicle departments, and manage business transactions with various outside vendors while ensuring timely and accurate reporting of the dealership's financial statement. Typical career opportunities include:

  • Controller
  • Office Manager
  • Accounting Team Leader
  • Accounts Payable/Receivable
  • Title Clerk
  • Cashier

 

Leadership Positions

 

At the heart of the LaFontaine Mazda Kalamazoo Culture is the emphasis on promoting from within. The vast majority of our executive team, as well as leaders at our dealerships, has been promoted from within our organization. This process encourages continuity within the organization as people that understand and support the LaFontaine Mazda Kalamazoo culture are promoted to key positions. Team members can take advantage of training opportunities to prepare themselves for growth within the organization.

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